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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K C

June 10, 2026

5  out of  5
rating by K C
"This is a great office. Chris and the staff are professional and courteous. I trust them with all of my family's insurance needs - auto, home, and life insurance."
We responded:
"Thanks KC! We love working with you and your family!"
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Jackson Wininger

June 10, 2026

5  out of  5
rating by Jackson Wininger
"Easy too work with, communicate well, good rates."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chris Brown’s Team. "
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Alex Tune

June 1, 2026

5  out of  5
rating by Alex Tune
"I highly recommend Chris Brown and State Farm for all your insurance needs. Chris and his team provide top notch service to ensure my insurance needs are met. Thank you to Chris and his exceptional State Farm team."
We responded:
"Thank you for the amazing review, Alex! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Raw Games

June 1, 2026

5  out of  5
rating by Raw Games
"Great👍🏻"
We responded:
"Thank you for the 5-star review, Raw! Here on State Farm Agent Chris Brown’s Team, we are proud to serve our community and appreciate your recognition. "
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David Marcum

May 14, 2026

5  out of  5
rating by David Marcum
"Very helpful and great rates"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chris Brown’s Team. "
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Eileen Abel

May 13, 2026

5  out of  5
rating by Eileen Abel
"My husband and I are moving from out of state to Richmond, KY, and although we’ve been long-time customers of State Farm, our experience with Chris Brown’s office has been particularly good. People were extremely helpful, available to answer questions, personable, professional and timely in finding information or responding to queries. I highly recommend this office!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chris Brown’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Richmond ."
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Phyllis Dickerson

May 8, 2026

5  out of  5
rating by Phyllis Dickerson
"I recently changed my insurance company to State Farm. Chris Brown was very helpful and gave me a great rate for both my car and renters insurance. I would highly recommend giving him a call."
We responded:
"We are grateful for your 5-star review, Phyllis! Thanks for taking a moment to share your positive rating of State Farm Agent Chris Brown’s Team here in Richmond . "
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ed brown

March 23, 2026

5  out of  5
rating by ed brown
"Chris and his staff do a great job. They are friendly, helpful, and professional. I am pleased Chris is my agent."
We responded:
"Thank you so much for the 5-stars, ed! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Kallie Isaacs

March 9, 2026

5  out of  5
rating by Kallie Isaacs
"Allis was wonderful! She made it so easy to find a policy that fit my needs and went over and beyond to find any discounts. She gave her own advice and made you feel like she wanted to help, not just get a new customer. I recommend all my family and friends to State Farm."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Carole Jacobs

March 9, 2026

5  out of  5
rating by Carole Jacobs
"Josh, was very helpful in working with me and finding the coverage I wanted at a much lower price. I am appreciative of his help. Before you make a decision you should give them a chance to help you."
We responded:
"Carole, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Brown’s Team is just a call or email away!"
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Timothy Branham

March 6, 2026

5  out of  5
rating by Timothy Branham
"This is my first time getting my own insurance for my own vehicle after moving from my parents. They made it every easy and affordable for my age."
We responded:
"Thank you so much for the 5-star rating, Timothy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Timothy Hampton

March 5, 2026

5  out of  5
rating by Timothy Hampton
"Chris Brown was able to save me money on my Auto Insurance. His customer service and support was great!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chris Brown’s Team here in Richmond . "
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James Smith

March 2, 2026

5  out of  5
rating by James Smith
"They have called me every 6 months or texted to get me a quote as I shop every 6 months for lower rates! They have been close but never lower until this February 2026! They beat my rate by near 90 bucks a month and added 50K of renters insurance! Great folks with great service and the lowest rate I've had in years! Definitely let them give you a quote and see if they can save you $$$!"
We responded:
"Thank you for your kind review of State Farm Agent Chris Brown’s Team. We appreciate it!"
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Rebecca Whigham

March 2, 2026

5  out of  5
rating by Rebecca Whigham
"Called to get a quote, received all the information needed to start a new policy within 15 min! Made the transition so easy!"
We responded:
"Rebecca, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chris Brown’s Team here in our Richmond office. "
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Lesia Igo

February 5, 2026

5  out of  5
rating by Lesia Igo
"State Farm saved me a lot! Thank you!"
We responded:
"Thanks Lesia! We love helping people like you with their auto and home insurance! I appreciate you trusting us with your business. "
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Joseph Dolen

February 4, 2026

5  out of  5
rating by Joseph Dolen
"Allis is the absolute best! She explained everything to me very clearly and was able to break things down for me, so that I could understand it. Everyone I have talked to from this office has been so kind and very helpful. They have 10/10 service and great prices, I would definitely recommend them."
We responded:
"Wow! Thanks Joe! I appreciate you taking the time to give Allis such a nice review. "
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mangojuulpod s

February 3, 2026

5  out of  5
rating by mangojuulpod s
"incredible agent and service!"
We responded:
"Thanks for the Five Star review! We appreciate your business!"
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erin kirk

February 1, 2026

5  out of  5
rating by erin kirk
"Allis provided excellent customer service and communication. Than you so much."
We responded:
"Thanks Erin-So glad we were able to help with all your auto, motorcycle & homeowners insurance. It’s always great to hear good things about my team, too! "
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Laken Adams

January 29, 2026

5  out of  5
rating by Laken Adams
"Allis is always there when I need there. Great customer service!"
We responded:
"Thanks Laken! Happy to hear Allis was able to help with your auto and homeowners insurance. We’re always here to help when you need us!"
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Sharlene Lee

January 20, 2026

5  out of  5
rating by Sharlene Lee
"Super helpful folks!"
We responded:
"Thanks Sharlene! We appreciate you trusting us with your auto and renters insurance. "
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Timohy Nutt

January 19, 2026

5  out of  5
rating by Timohy Nutt
"Well, helpful, polite, professional, and will help you get insurance the same day you call love them will not go to any other insurance company because they make you feel like a part of their family"
We responded:
"Thanks for the positive review, Timothy! Glad we could help with your auto and renter’s insurance! "
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Vanessa Tester

January 6, 2026

5  out of  5
rating by Vanessa Tester
"I had a very positive experience with this office. They gave me the best rates and got me enrolled quickly and effortlessly"
We responded:
"Thanks Vanessa! I’m happy we could help with your auto and renters insurance. Please feel free to reach out if you ever have any questions or concerns. Have a great day!"
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Whitney Innis

December 15, 2025

5  out of  5
rating by Whitney Innis
"Allis was so kind and helpful. Saved us over 100 a month. She was sweet and caring. She seems very knowledgeable. I couldn’t ask for a nicer company to speak with. Had Chris brown as my agent many years ago. He was great as well!"
We responded:
"Whitney-thanks for your continued trust in State Farm for your auto & renter’s insurance! We’re honored to serve you again and are always here to support your insurance needs. "
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DJ Play

November 24, 2025

5  out of  5
rating by DJ Play
"Received a cold call asking permission to give me a quote, so I put them to work. I asked them to quote me on 3 vehicles, trailer, motor cycle, and rental insurance. In the past it has been no match compared to my current provider, however this time was amazing. Hands down they beat my old company, the staff was very knowledgeable and very curious. I highly recommend Chris Brown and his staff"
We responded:
"Thanks for the glowing review! Glad we could help you with all of your insurance needs. We appreciate you giving us a shot!"
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Lindsay Wells

November 13, 2025

5  out of  5
rating by Lindsay Wells
"I love hunter at state farm he is awsome. I have had some very frustrating experience with insurance companies before but not here they explain everything thoroughly great prices and they are extremely helpful i would recommend Chris brown state farm to anyone"
We responded:
"Thanks for the kind words, Lindsay! I’m happy Hunter was able to help with your auto and renters insurance while delivering exceptional customer service. We look forward to having you as a client for a long time! "